SHIPPING & DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of raikagestore (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://raikagestore.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Great quality, well packed, came without damage.
Fast Shipping , Good Quality. I recommend this store!
Perfect!
Drawing and color and the price of the bomb is all super!
The cover is just gorgeous. Looks very cool. Ordered with a skull, satisfied as hell. Came relatively quickly
Very well made
Beautiful and nice
Good quality and arrived fast
The cover is very good
Good, excellent fit!
clear image, very nice design
Liked
The cover is excellent, the picture is clear. All holes match.
fantastic quality
Very high quality cover, perfectly approached the phone, all the holes match. It's okay. Thank you store
The goods received. Cover cool!!! Thanks to the store. Recommend!!!
Good cover, the child liked
very nice
very well made, soft and vivid image
Soft case, clear image
Everything is super. The cover is excellent.
Cover as in the photo, soft, the picture is clear, bought for my son. he is happy with the purchase, we recommend! Redmi 4 came up clearly!
The cover is good
The cover is super. match the photo. I recommend the store. Ordered for Xiaomi Redmi 4X
very cool, beautiful, quality
Very cool cover! arrived fast! The quality is excellent. perfectly printed.
fit perfectly.
Case is very nice
Super. Perfect.
Excellent cover, all holes in place, packed super.
Excellent case
Everything is as described
very nice
Quality
The cover is excellent. Very cool looks.
Super quality
Everything's fine. Everything fits. Made neatly
fantastic
good item
The quality is excellent. Very happy to buy)
Very beautiful, all as in the photo, all in size.
Everything is fine
Very well made
The cover is very good, the cover looks better than in the photo. I'm happy.
Very beautiful and quality cover. Satisfied with the order)
The cover came up perfectly
Excellent quality
match photo and description. Everything is just super.
quality cover, excellent print. Responsive store. Sent the cover in 8 days
Super
Perfect, pattern clear, all cutouts perfectly fit. Recommend
All as ordered super!
The product is of excellent quality, came up perfectly on Xiaomi Redmi 4X.
Nice quality
Perfect quality
Very good
Everything is fine
beautiful, bright, in the package. I ordered for a gift. I recommend
Very good! Thanks!
So cool.
Beautiful case. very nice
very cool. great quality.
Excellent cover, all holes in place
High Quality, neatly cut, the cover sat well, in the hand sits perfectly.
Excellent
Everything is fine, as in the photo
Excellent packed, good workmanship, pretty fast shipping
Cover bomb! Very high quality and nice cover material. The print is made smoothly and neat.
excellent quality nice design! :)
Perfect!
Cool cover
Well made
Covers are excellent, The store is very responsive
Excellent case for Xiaomi Redmi 4
Good case
quality cover, packed was excellent, i recommend
all perfect! thanks!!!
Cool cover!
Perfect!
Cover is fire! i liked, sat perfectly on Redmi Note 4X
All super, bumper amazing, quality on Height! Thank you very much, i will order more
Fits perfectly
The product is very good
I bought for my son, he is very satisfied
Excellent
Everything is fine, nice quality
Goods satisfied ❤️
Soft very, not plastic. Best buy! I will order more! Delivery to Belarus 15 days
very cool, I recommend
Excellent cover, super quality.
Great cover. My son really liked. Came quickly
Good quality. satisfied)
the description corresponds, good quality. I recommend.
Items came in good quality
Cover fire, lay perfectly and all cutouts fit
The cover is excellent. Engraving. I liked it))
fast shipping, nice soft case. picture quality is just super!
match photo and description
Quality case, thank you.