Frequently Asked Questions

What is your mission?

Our mission is simple; we sell the most striking, eye catching, bold and outright brazen anime inspired clothing and accessories.

What makes you stand out?

What makes you special? 

We take the highest level of care when handling and delivering our customers orders. We love to build a strong, long lasting relationship with our customers and fans from around the world so we focus on providing the best and friendly customer service around the clock from your first shopping experience to the very moment your packages safely reach its destination.

Do you accept orders placed outside of the US?

Yes we do! We ship worldwide.

How to search products?

Search for products by entering the product name or keyword into the Search Bar at the top of any page. Try to enter a general description.

The more keywords you use, the less products you will get in the results page. When you find a product you’re interested in, simply click the product name or the product image for more details.

What Anime are featured?

On the home page menu you will see a list of all Anime

Naruto Collection featuring Akatsuki, Kakashi, Konoha, Uchiha

Other Anime including; Assassination Classroom, Attack on Titans, Bleach, Bungou Stray Dogs, Cells at Work, Death Note, Detective Conan, Dragon Ball, Durarara, Fairy Tail, Fullmetal Alchemist, Gintama, Haikyuu,

Hayao Miyazaki Anime (includes Howl’s Moving Castle, My Neighbor Totoro, Princess Mononoke, Spirited Away Merch), Inuyasha, My Hero Academia, Neon Genesis Evangelion, One Piece, One Punch Man, Overlord, Pokemon, Sailor Moon, Sword Art, Tokyo Ghoul, Superheroes

What payment methods do you accept?

We accept payments by Credit Cards and PayPal

Where can I find my order number?

Once you have placed your order you will receive a confirmation with all the information including your order and tracking number.

What about sizes?

Each item have its own measurement tables for you to compare sizes. If there are none, let us know by email and we will get that fixed.

What about Shipping?

We are glad to bring our customers great value and service. That’s why we provide free shipping from our warehouses in China by ePacket or EMS and in USA by USPS.

What is Buyer Protection?

Buyer Protection is a set of guarantees that enables buyers to shop with confidence on our website.

You are protected when:

Where are you based?

We are based in London, UK and New York, USA

How do I get an invite the EPIC Cosplay Party?

To get invited to the EPIC Cosplay party, follow us on Facebook @raikagestore and one of our team will send you an invite for the next party.

How do I join the Affiliate Ninjas?

To become an Affiliate Ninja, send a email to support@raikagestore.com where one of our team will get back to you.

How do I apply to be a Guest Blogger?

Just email your articles with your name to support@raikagestore.com

All writers will be fully credited for their work.

What are the best ways to contact customer service?

Go to Homepage

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